Backups....You tell customers that word over and over again yet you still find people out there that do not backup their data properly. How many times have you told a customer about backing up their files? Sometimes you go as far as giving them a flash drive and explain how to use it or demonstrate it for them only to have them come back to you about lost data. I actually think people do not realize that it can happen to them. I can't count the amount of times I have had customers lose their data due to hardware damage and either they can't recover it or it's cost a small fortune to recover it. For that reason alone you need to get your customers on an online backup program. Yes, I know of the "great concern" about online backups and security/protection and [+]