Browsing the intenet and I ran across one of those new "hidden video" setups. This time they went to local computer shops with a PC that had that hard drive disconnected. Pretty amusing stuff (maybe not if it's your shop). But, as i'm reading I realize the one shop is an owner that I have actually talked to in the past and his name is Charles McLeod and is out of Portland Oregon. His business is PC Paramedix, Inc. Check out the site, and also check out the video on the main page.  Super job by Charles and his staff for doing the right thing. Dan Computer Repair Business Lessons Learned [+]