Sending Your Computer for Repairs? Check off this List First!

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These are the days when everyone has a computer; in fact, some of us have more than one. It’s no longer the possession of techies and professionals alone – we’re all sending and receiving emails, and we’re all using the Internet for social networking, researching, downloading songs and movies, and doing a hundred and one other things online. It’s easier to buy notebook computers and netbooks today, and with the plethora of cost-efficient options available, it’s easy to see why a laptop is a necessity more than a luxury these days.

Probably the best thing about computers today is that you don’t need to be super tech savvy to know how to use one; but on the downside, you’re in a bind if something goes wrong and you’re not the self-troubleshooting kind. And so you send out your notebook for repairs or maintenance when necessary, but do you remember to remove sensitive information from it?

Unfortunately, most of us tend to accumulate a large amount of information on our computers over a period of time. And if they’re systems that only we use, we tend to get careless about security, even for data that’s extremely sensitive and which could lead to undesirable consequences if it gets into the wrong hands. So before you send out your computer for repairs, ensure that you check these off your to-do list:

• Remove all sensitive information like files that contain passwords for your bank accounts, your PIN, CVV and other important numbers used for your cards, and other details relevant to your bank accounts which could be used to hack them or gain unlawful access to them. Even common information like your date of birth and your mother’s maiden name can be used to gain access to your bank information and used to perpetrate fraud and theft.
• Remove files that contain your social security details, your credit and debit card numbers, and any other details which could be used to perpetrate identity theft.
• Remove files that contain information relevant to your passwords for email accounts and social networks.
• Remove stored passwords on your browsers – you can do this by clearing your history from Settings. Many browsers allow you to see your stored passwords through a “Show Saved Passwords” option.
• Delete photos and other files that could be misused by unscrupulous people or move them to a portable disk or online storage facility.
• Delete any porn photos and videos you may have stored, explicitly or inadvertently. It’s your prerogative of course, but you don’t want the world to know that.
• Back up all important your data to a secure location so that you don’t have to worry about it getting deleted or lost inadvertently. Do this on a regular basis so you don’t lose any important information if your hard disk gets corrupted.
When you use your notebook or any other computer on a regular basis, you must be aware of all the information you have and of the consequences that could arise when this gets into the wrong hands.

This guest post is contributed by Cathy Thomas, she writes on the topic of Online Computer Technician Schools . She welcomes your comments at her email id: cathy83.thomas<@>gmail<.>com.

18 Responses to Sending Your Computer for Repairs? Check off this List First!

  1. this is very nice post.
    will u give me the permission to post this blog into mysite.

  2. Hey,
    This is really must DO list before sending our computer for repair. People generally do this mistake but they should have aware of this thing. My laptop is also not working properly for last few days as there are some problem with its key and I am planning for repairing and I will definitely follow your “must do” list.
    Thanks for sharing such a useful information.

  3. Hamun says:

    Most important, if you cannot get into windows to backup, delete, clear your files, history, then none of these advise will help you. I recommend you ask your friend if they know a computer technician that they trust.

    It’s all about can you trust the technician with your private data???


  4. This is very important and great blog that one should know about repairing computers and what should we do. It’s good to know about sending our PC’s for Computer Repair & Maintenance Services.

  5. I agree with everything. It’s crazy how many people send in there computer with naked pictures of them. I don’t even look and it’s possible to see just in the my docs. Some computer techs out there could do some bad stuff.

    Also credit card information is a big one. Make sure you get rid of creditcards.txt from your my docs. lol.

  6. Claudia says:

    This blog is very informative, i found it useful. But as for computer repair, i don’t trust those places much so i do them myself. I found alot of information you can use for computer repair at awesome place done me good lol.

  7. Adam Haworth says:

    It is vitally important to back up all information before sending your computer for repair, or failing that ask specifically for the company repairing to do that as a priority before anything. I run a IT Support company and we back up all clients data before even touching there computer. never will staff view private information and doing so will result in instant dismissal. But I cant say the same about all companies. . .

  8. Sending in your PC for a tech to fix sounds great. I would just be very careful to make sure the business is well accredited. Do they have a DBA? A business licence? Are there any other contacts available just in case you haven’t seen the computer in a while. Some customers prefer to have their computer fixed remotely. That why you can sit and watch exactly what the tech is doing and what files are being opened and manipulated. Leaving your laptop at an actual business address is better than a stranger coming to pick it up.

  9. I remembered a time when I sent my laptop for repairing, the very next week my credit card has some unusual transactions that forced me to call up the bank and canceled the card.

  10. I can’t agree more with your writing. In addition, I usually mark secretly on my hardware in case they are replaced illegally by the less quality ones.Thanks

  11. Yes of course. One should always keep their private stuff out of their computer before sending it to the repairing lab.

  12. Computer do needs to be repair from time to time, but if you can get a backup computer just in case you find to send it in for repair.

  13. Sean says:

    This is great blog. Thank you for supporting computer repair companies.

  14. that’s good advice, but what about if you can’t get into your computer to do the clean up?

  15. Phil says:

    To carry out some repairs you don’t necessarily need to include your hard drive with the system you deliver to your technician. I f your issue is with specific hardware combinations or a peice of software then it may be necessary. But most services will have spare hard drives and Operating system lying around they can use – the safest way to protect your data is to not give it away.

  16. this is great advice really i will learn it well

  17. Joel says:

    This is great blog.

  18. Hello,
    Such a nice site and good comment post hear.

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