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Summer is coming and with that comes a slow time for many business owners. Hopefully that is not going to be for you, but you never know… Typically families are all planning trips, end of school, graduations, etc. The last thing on their minds is a computer problem. With that in mind you still have time to contact your customers and do something that might change their thinking. If you have a list of previous customers (and I hope you do) send them an email/newsletter about a "clean-up", "tune-up" special you are having and call it "Summer Special" or whatever you'd like. Also, if you have a Facebook page post it on their daily to get the word out. Of course if you use things like Craigslist then post it on there also. If you have been marketing hard from the start of [+]


If you have not heard there is a new group to the IT industry... IT Business Owners Group, is a group dedicated to three types of people. People who own Computer Repair Businesses, technicians who consider themselves as top notch technicians as well as Vendors and those who work for OEM manufacturers. IT Business Owners Group is designed for these three types of people to get together in a group and be able to ask questions to technology challenges and be able to get fast answers. This group is also the only group that is designed to bring OEM's to a common place with the techs that are implementing the technology on a day to day basis, whether you are in the break fix side, managed service provider or an OEM vendor, this is the group for you! IT Business Owners Group Facebook IT [+]

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I know many business owners have a Facebook page for their business but do you have one for your city/town? If not you might want to look into it. I created one a few years ago and now it comes up on the 1st page of Google for "Computer Repair City Name" (City Name is actually the city we are based in. Not only do you admin the Facebook page but you decide what goes on it. You can put daily repair, tips or whatever you want and use it as a marketing tool. If you have not done so already create your city computer repair page today, populate it with content, pictures etc and see just how well you do in the search engines. The "blacked" out part is where you put your city/town name. facebook_computer_repair[+]

CSHotline has been acquired by ResolveTek based in California. So now there are techs in California and Texas running the operation.  I have not only used CSHotline for many years with my own local and nationwide websites but ran CSHotline for over a year. A few of the biggest benefits of CSHotline to me has always been the branding and the pricing….$27 per repair!

Plus, this type of service is not only cost effective as compared to hiring techs but gives you time to concentrate more on building your business vice working in your business. Plus, no long term commitments….

Below are some of the benefits of CSHotline.

Completely Branded ---------------------------------------------------------------- We offer 100% branding between you, CSHotline and your customer. They will be warmly welcome by your business name all the time.

24x7 US Based Tech Support ---------------------------------------------------------------- We now have 2 operational [+]


Having been a smoker for over 30 years I think i'm somewhat of an expert in the field and I'm not sure that is a good thing. I smoked ever since I had my first job at a bowling alley where I could get cigarettes behind the counter for free. From there I went to boot camp in the Marine Corps and you could even smoke there. So there was never really a place that I encountered that you could not smoke. Even a few of the duty stations I was at working in a network center you could actually smoke inside them at your desk. So in my mind "all was well" in the world of smoking. Now, just like everyone else that smokes I was continually told about the health hazards of it and what "could" happen to a person. Trust me when [+]

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Everyone has heard the term "Pay It Forward" and knows what it means. I was reading an article today and it made me think about 2015 and what we can do in order to make a difference... This is the article I was reading: http://www.lostateminor.com/2014/12/09/tattoo-artist-gives-woman-syndrome-tattoos-free-every-week/ As you can see the tattoo artist did not do this for fame or fortune, he did it because it felt like the right thing to do. How many of us as business owners can say the same? How many of us have taken time from our busy schedules and helped others on a continual basis over the past year? Now is the time to think "What can I do to make a difference" in someone else's life.  Take some time to decide on what you are going to do in 2015 to make a difference. Actually put it in [+]

If you are doing any work for a garage that utilizes ROWriter I am sure you have encountered what can happen if your ROWriter program has issues. The main problem with ROWriter is it utilizes SQL for it's database and after time becomes corrupted. I know this first hand because it's been happening over the course of years and each time ROWriter just connects and does their thing and resolves it. The problem of course is if you don't have a solid backup program in place then you could be out of luck. Now of course there are a million and one ways you can do this on your own OR you can utilize a company like ROW Backup. Not really sure how it took me so long to run across this company but they are for lack of a better [+]

Thinking about starting your own web hosting business? Been looking around to see who would be a good company to team with and utilize their reseller services to start out with? Well i'll help you make the decision of why "Hostgator" is NOT the company to go with. About a week ago I realized my reseller account had a problem. It appeared my account was hacked and there were multiple new accounts in my WHM (Web Host Manager) and I new that I had not authorized them or saw any payments come through the system. So then I went to login to my WHMCS (All in one client management..etc) and I could not login to my account. The reason for that was it appeared that they wiped it out of the system completely. So next thing to do is get on the [+]


*2014: Top 5 Antivirus Software* It is not a secret that one of the keys to make your computer work the right way and avoid the risks that come from internet is to have a good antivirus or virus removal software virus removal software to keep your system protected without affecting its functioning. Then, you will see what are the top 5 antivirus according to some reviews made ​​during 2014: *1 Bitdefender: * It is a program that offers advanced protection and superior performance. It is ideal for both novice users and experts on the subject. You will not lose speed; it is easy to use and is an excellent shield to protect your personal information. This program can even detect malware that has not been registered as dangerous. *2 Kaspersky: * It is a software that prevents Trojans, rootkits, worms and other viruses to enter to your computer and cause many problems. [+]


At RepairTech, our core focus is providing techs with a robust toolkit for automating their computer repair process. While we typically try to ensure that the majority of our workday is centered around the development and improvement of our products, we’re consistently challenged with trying to better understand the cunning and silent behemoth that is Search Engine Optimization. This is a challenge facing many modern businesses today, and we know that techs from all over share our SEO struggles. We wanted to help out our fellow techs by sharing some SEO resources we’ve found thus far.

We worked with the San Luis Obispo Small Business Development Center, and the Cal Poly Center for Innovation and Entrepreneurship, to compile a list of resources that make it easy for IT Professionals to boost [+]

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